INFORMATION RESOURCES: USERS AND SERVICES
Code: 51062
ECTS: 6
Departament:
Field of Study: Library and Information Sciences
Keywords:
    1. Information resources
    2. Document preservation
    3. Services mediation
    4. Users and search
Teacher:
Ana Novo
Área Científica: Information and Documentation Sciences.
E-mail: anovo@uab.pt

Course Description:
This unit proposes a theoretical reflection about the evolution of the production, preservation and management of documents and about access, propagation and circulation of information. The approach includes different perspectives, concerning the management of documentation from antiquity to the era of information. In this new era different paradigms emerged, revolutionizing not only the services of archives, libraries and centres of documentation, but also the forms of search applied by its users.


Competences:
During this unit the student’s objective will be to reflect and develop his/her knowledge about:
• the socio-historical evolution of the concepts of documentation and information;
• the changing perspective in the services of archives, libraries and scientific and technical documentation;  
• the importance of the technological development in the area of information and documentation;
• the concept of interaction between services, information and users.


Contents:
• The era of information: historical development;
• Change of paradigm: from the custodial and technical approach to the era of information;
• Systems an services of information: a technical approach; the peak of scientific-technical information;
• The digital age, the web and the ‘virtual’ world;
• Access to and use of information.


Bibliography:
Silva, Armando Malheiro da e Ribeiro, Fernanda (2010), Recursos de Informação: Serviços e Utilizadores. Lisboa: Universidade Aberta.
Complementary Bibliography:
Castells, Manuel (2004), A Galáxia Internet: Reflexões sobre a Internet, negócios e sociedade. Lisboa: Fundação Calouste Gulbenkian.
IFLA (2008), Requisitos funcionais dos registos bibliográficos. Lisboa: Biblioteca Nacional -Publicações Técnicas.
Silva, Armando Malheiro da (2006), A Informação: Da compreensão do fenómeno e construção do objecto científico. Porto: Edições Afrontamento.
Silva, Armando Malheiro da (2002), Das "Ciências " documentais à ciência da informação: ensaio epistemológico para um novo modelo curricular. Porto: Edições Afrontamento.


Format:
E-learning.


Workload (hours): 156
Contact Hours: 15

Assessment:
Continuous assessment is privileged: 2 or 3 digital written documents (e-folios) during the semester (40%) and a presence-based final exam (p-folio) in the end of the semester (60%). In due time, students can alternatively choose to perform one final presence-based exam (100%).


Language(s) of Instruction: Portuguese.

Contact for virtual mobility students: Communication and International Relations Office – gcri@uab.pt